+ ARE ALL OF YOUR ITEMS AUTHENTIC?
Yes, all of our items are 100% authentic. We take pride in offering only genuine sneakers and streetwear clothing. We work directly with trusted brands and suppliers to ensure every product is real. You can shop with confidence, knowing that everything in our store is the real deal.
As well, check out our products pages to see how we authenticate our items - this can be viewed by clicking the "Authenticated By Experts and AI" authentication bar found on all of our product pages
+ HOW DO I RETURN OR EXCHANGE AN ITEM?
Our company's "No Refund Policy" dictates that we do not accept any refunds once an order has been placed. Exchanges are possible within 7 days of receiving the item (unless stated otherwise).
To ensure an exchange can be processed, the item must be in its original, unused condition with all tags and packaging intact. A receipt or proof of purchase is also required to initiate the exchange process.
For additonal information please visit or Refund Policy Page. If you have a question please contact us at servicemails@yeah.net
+ WHAT IS YOUR SHIPPING POLICY?
Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in the order.
All orders are fulfilled the same or next business day via UPS Ground (2-5 Days) Shipping or USPS Priority Mail(2-5 Days). Depending on your purchase, additional information may be required and requested from us atservicemails@yeah.net which may cause delays in order fulfillment times. Shipping times depend on your location.
We do ship domestically and internationally. NOTE: Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer, and does not include customs or additional fees, which vary between countries' customs and shipping agencies.
+ WHAT SHOULD I DO IF MY ORDER IS DAMAGED OR INCORRECT?
If you receive a damaged or incorrect item, please contact our customer service team immediately atservicemails@yeah.net
We understand how important your purchase is, and we want to resolve the issue as quickly as possible. You can choose to have the item replaced or receive a refund. If you opted for our "Order Protection" shipping insurance, you will have additional coverage for any issues during shipping, ensuring that your purchase is protected. Please reach out to us with your order details, and we will assist you promptly.
+ HOW DO YOU VERIFY THE AUTHENTICITY OF YOUR PRODUCTS?
We take authenticity very seriously. Each item in our store undergoes a rigorous verification process to ensure it isgenuine.
We source our products directly from trusted brands and reputable suppliers. Additionally, our team of expertscarefully inspects every item, checking for authenticity markers such as logos, stitching, materials, and packaging.We also stay updated with the latest information and techniques used by brands to prevent counterfeiting.
This way, we can guarantee that every product you purchase from us is 100% authentic.
+ CAN I CANCEL OR CHANGE MY ORDER AFTER IT HAS BEEN PLACED?
once an order is placed, we process it quickly to ensure timely delivery. If you need to cancel or change your order,please contact our customer service team as soon as possible. We will do our best to accommodate your request.
For Order Cancel/Change Requests: Please reach out to our support email at servicemails@yeah.net